Debt Collection Lawsuits Revisited: Seventh Circuit Rules Collectors Not Required To Go To Trial

Antony DiResta

Antony DiResta

In an opinion issued on May 19, 2016, the U.S. Court of Appeals for the Seventh Circuit ruled that debt collectors do not run afoul of the Fair Debt Collection Practices Act’s (FDCPA) prohibition on deceptive threats if collectors file a lawsuit against a consumer without the intention to go to trial.

The Seventh Circuit’s opinion comes roughly six months after the decision in the Consumer Financial Protection Bureau’s (CFPB) suit against debt collection law firm Hanna & Associates, in which a federal court found that collectors may not bring a lawsuit unless they have verified the underlying debt.  This new opinion serves to further clarify what conduct constitutes the types of deceptive conduct banned by the FDCPA.

[Want more information about this case, and how it will affect your business? Join us for a webinar on 22 June 2016 at 2.00 p.m. GET STARTED BY REGISTERING HERE!]

The Seventh Circuit’s ruling stems from three consumers that brought suit against three debt collection agencies for violating the FDCPA’s broad prohibition on false, deceptive or misleading representations threatening to take action that collectors do not intend to actually take.  15 U.S.C. § 1692e(5).  In each case, the agency had previously filed suit against the consumer in state court.  The consumers argued in their lawsuits, however, that the suits against them violated the FDCPA because the agencies never had the intention of proceeding to trial; rather, the consumers alleged that the suits were brought solely to obtain a default judgment or settlement.  The proof, the consumers argued, was the fact that each debt collector later moved for voluntary dismissal of their lawsuits.

The lower courts dismissed the consumers’ suits.  The Seventh Circuit affirmed this dismissal, agreeing that the agencies’ lawsuits do not run afoul of the FDCPA.  First, the Seventh Circuit pointed out that in each case, the consumers in fact owed the debts at issue.  Second, the Seventh Circuit found that since litigation itself is inherently a process, filing a complaint does not imply that the collector intends to go to trial.  The Seventh Circuit noted that the consumers failed to allege that the agencies represented anywhere in their complaints that the collectors intended to go to trial.  The Court opined that trial is often not the most cost-effective or desirable resolution process, and that a plaintiff in any lawsuit is entitled to adjust its strategy at any stage of that process.

This opinion, taken together with the Hanna opinion from December 2015, provides some clarity as to under what circumstances a debt collector is permitted to bring a lawsuit to collect on a debt.  Taken together, a debt collector has to have accurate documentation that verifies and substantiates the debt before filing a complaint that has been reviewed by an attorney, but the collector does not need to intend to go to trial.  Put another way, a debt collector may bring a lawsuit with goal of driving the consumer to settlement – so long as an attorney has reviewed the supporting documentation and made a good faith determination that the debt is valid and substantiated.

While this opinion and that in Hanna provide practical guidance to our industry, forward-looking compliance professionals may still wonder if the Seventh’s Circuit is actually consistent with Hanna, and what this means for future cases alleging debt collectors’ conduct to be deceptive.  In both cases, the courts teased out what inferences the least sophisticated consumer (the applicable standard under the FDCPA) would draw from debt collection lawsuits.  To avoid being accused of violating the FDCPA, collectors should continue to ensure their behavior at all time is in good faith, and consider the implications that will be perceived by borrowers.

Debt Collection Lawsuits Revisited: Seventh Circuit Rules Collectors Not Required To Go To Trial
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Former CFPB Acting Deputy Enforcement Director Joins JH Capital Group’s Newly Created Compliance Advisory Board

ST. LOUIS, Mo. – JH Capital Group (JH), a national leader in the distressed consumer debt purchasing and collection industry, announced today the creation of a Compliance Advisory Board. The Board will advise JH in its role as an industry leader in responsible business practices and will ensure that JH continues to operate with the highest ethical standards.

“Our compliance programs have always placed the consumer at the center of our business practices, and this Board will ensure that we continue to look for new ways in which to help our customers,” said Anthony Riggio, President of JH Capital Group. “Our commitment to compliance has always been extremely strong, and the formation of this Compliance Advisory Board is the next step in ensuring that every one of our customers continues to be treated with the dignity and respect that they deserve.”

The board will be composed of several key JH senior members as well as independent advisors from a diversity of backgrounds, including one of the founding employees of the Consumer Financial Protection Bureau, Sarah J. Auchterlonie. As an Assistant Deputy and Acting Deputy Director of Enforcement at the Consumer Financial Protection Bureau, Auchterlonie supervised scores of CFPB investigations and settlements. Last year, Auchterlonie managed the CFPB trial team who pitted themselves against the nation’s largest non-bank mortgage lender and won a substantial award on administrative appeal. In private practice and public service, Auchterlonie has advised Fortune 100 companies, federal regulators, and Congressional aides on fair trade and consumer protection issues. She currently serves as Special Counsel at Carlton Fields, a national law firm that specializes in Finance, Real Estate, and Litigation.

“Ensuring that working Americans have a fair and efficient financial marketplace is one of my chief aims. It’s fantastic to work within the industry to develop new ideas, processes, and technology to aid in this effort,” commented Auchterlonie. “JH’s longtime commitment to compliance is one of the keys to their success, and I am happy to work with them in order to strengthen this core value even further.”

Terri Haley, Vice President of Compliance for JH Capital Group, will play a big role in implementing the Board’s recommendations. An 18-year industry veteran, Terri joined JH four months ago from insideARM, where she served as Director of Compliance for The Compliance Professionals Forum, writing extensively about compliance issues. Prior to insideARM, Terri was the Vice President of Global Contractual Compliance for IQor, where she spent 9 years managing all aspects of global relationship management and compliance. She supported over 5,000 employees in the areas of licensing, call monitoring, quality assurance, and all state federal and global regulations regarding 1st and 3rd party collections. Before IQor, she held various senior management positions in compliance at several collection agencies. Haley received her Bachelor’s Degree in Business Administration and Management from Georgetown University.

“I am thrilled to be part of this new effort and look forward to doing my part in assuring our clients that we operate with the highest level of compliancy,” said Haley. “JH is extremely committed to compliance and the fair and ethical treatment of our consumers, and I am proud to be part of such a team.”

About JH Capital Group, LLC

JH Capital Group is a specialty finance company that provides debt recovery solutions for consumers across a broad range of assets. JH purchases portfolios of consumer receivables from some of the largest financial institutions in the country as well as municipalities and utility providers. JH partners with individuals as they repay their debt obligations, helping them on the road to financial recovery and ultimately improving their economic well-being. JH is a certified Minority Business Enterprise and employs approximately 600 individuals across six states.

Former CFPB Acting Deputy Enforcement Director Joins JH Capital Group’s Newly Created Compliance Advisory Board
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Wells Fargo Exec Singled Out by CFPB Says He Accepted Settlement Because He Couldn’t Afford to Fight the Agency

Late last week the Consumer Financial Protection Bureau (CFPB) announced it had taken action against a former Wells Fargo employee for an illegal mortgage fee-shifting scheme. The CFPB found that David Eghbali referred a substantial number of loan closings to a single escrow company, which shifted its fees from some customers to others at Eghbali’s request. Eghbali could then manipulate loan costs and ultimately increase the number of loans he closed, increasing his commissions. The CFPB filed an administrative consent order requiring Eghbali to pay an $85,000 penalty and banning him from working in the mortgage industry for one year.

According to the LA Times, Wells Fargo spokesman Tom Goyda said the bank fired Eghbali last summer after “a thorough review that confirmed the improper activities.” He also said the bank has stopped working with New Millennium, the escrow company involved in the scheme.

Eghbali said in a statement provided by his attorney that he resigned from Wells Fargo and that ”no customer was harmed by any action taken by me or by the relationships and negotiations I cultivated.” He added that he was bullied into the settlement, though he will abide by its terms.

“I am supporting my wife, two young children and my immigrant parents,” Eghbali said. “The extraordinary cost of fighting these allegations in prolonged litigation against such a powerful federal agency was not possible.”

Since leaving Wells Fargo in July 2015, Eghbali had been working for Bank of America Home Loans. According to his LinkedIn profile, as of this month, he has now left that position.

The CFPB has taken action against individuals in the past, including:

In May 2013 the CFPB took action against another individual, Texas homebuilder Paul Taylor. He was ordered to surrender more than $100,000 he received in kickbacks for referring mortgage origination business to Benchmark Bank and to Willow Bend Mortgage Company. The Bureau is also prohibiting Taylor from engaging in future real estate settlement services, including mortgage origination.

In December 2015 the CFPB took action against Grigor and Marina Demirchyan, owners of lead aggregator T3Leads, and Eric V. Sancho, who operated a company called Lead Publisher. The Bureau claimed that both sold leads to fraudulent debt collectors without regard for how they would use the data, and/or brokered deals without properly vetting buyers and sellers of the data. According to the CFPB announcement about these matters:

  • The complaint against T3Leads and the Demirchyans seeks monetary relief, injunctive relief, and penalties. The Bureau’s complaint is not a finding or ruling that the company has actually violated the law.
  • Lead Publisher is now out of business. Under the order issued today, owner Eric Sancho is banned permanently from the financial products and online consumer leads industries, and has to disgorge $21,151 he obtained illegally.

insideARM Perspective

What’s somewhat different in the Wells Fargo case is that Eghbali was not an owner of the company. Smart ARM firm executives have already taken note. What the CFPB may determine a UDAAP (Unfair, Deceptive, and Abusive Practice) violation can be pretty broad, and can encompass formerly common — and not illegal — practice. 

Wells Fargo Exec Singled Out by CFPB Says He Accepted Settlement Because He Couldn’t Afford to Fight the Agency
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F. H. Cann & Associates Employee John MacDonald Receives Service Award

John MacDonald, Director of Business Development & Client Services, for F. H. Cann & Associates, Inc. (FHC) receives the American Society of Public Administration award.

john-macdonald-distinguished-veteran-awardThe Massachusetts Chapter of the American Society of Public Administration recently held its annual meeting and awards night. The well-known organization gathered at the Harvard Club in Boston, Massachusetts, where it honored professionals in several categories one of which was Distinguished Veterans. The Distinguished Veteran’s award had several nominees including Congressman Seth Moulton and FHC’s John MacDonald.

MacDonald won the award for his volunteer service in many veterans’ causes and initiatives. John serves as a board member on the non-profit Veterans Assisting Veterans (VAV) which raises money for causes such as Track Wheel Chairs for combat veterans and established a program designed to help veteran first responders combating PTSD, through equine therapy.

john-macdonald-fhcann-awardIn addition, MacDonald helped create, and now serves as Vice Chairman on the Lowell Veterans Commission which is believed to be the first of its kind in Massachusetts. The Lowell Veteran’s Commission focuses on the broader issues of veteran’s homelessness, employment and healthcare services.

FHC is proud to have this distinguished veteran and veterans’ advocate amongst its ranks.  Congratulations John MacDonald and thanks for your continued service!

F. H. Cann & Associates Employee John MacDonald Receives Service Award

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Purple Heart Vet Receives ARM Charity Grant with Help from Long-Time Donor CAI

COLLINGSWOOD, N.J. – In the news today, ARMing Heroes (www.armingheroes.org), the collection industry’s charity for military veterans, shared the story of Sergeant Ben Graham, a highly-decorated U.S. Army veteran who served as an active member of the Military Police, including time spent in Iraq in an imminent danger pay area. During his nearly six years of service, Sgt. Graham earned a Bronze Star, two Army Commendation Medals, the National Defense Service Medal, the Global War on Terrorism Expeditionary Medal, an Iraq Combat Medal, and several others. Unfortunately, Sgt. Graham was critically wounded in the line of duty, prompting his medical retirement from service. Ben was awarded a Purple Heart.

Sgt. Graham’s battle to right his finances, a battle he had to wage solely due to his service, would prove challenging after his separation from the Army. He returned home to his wife, Lori, facing permanent physical disabilities, unable to work. Lori had to leave her job as a school teacher to care for him full time. The couple used credit cards to help make ends meet while waiting for Ben’s disability compensation benefits. Resulting financial problems seemed impossible to overcome. He turned to ARMing Heroes for help in mid-2015, and had this to say upon hearing news of his grant award.

“My wife Lori and I would like to take thank all of the donors that allowed us to receive this much-needed grant from ARMing Heroes.  When I was medically retired from the Army, my wife and I accrued some debt on a credit card while waiting for my government pay to change over.  This grant will go directly towards that credit card debt, and I am happy to tell you that it will pay it off.”

Ben Graham

Ben Graham

ARMing Heroes relies on the generosity of ARM industry companies across the country to make this grant program possible. One such firm, Credit Adjustment, Inc. (CAI) of Defiance, Ohio, has been a long-time supporter of the charity, and participated once again in the 2015 No Debts for Vets Charity Fundraising Drive. Centered around Veterans Day, the company fund drive was led by a committee of military veterans employed in each of the four company locations. Employees were given the opportunity to donate to the charity through voluntary payroll deductions or direct contributions. As an incentive, those who participated in the drive could wear red, white, and blue on Veterans Day to celebrate their efforts and show their support.

Director of Human Resources Amy Bains commented, “We’re proud to once again support ARMing Heroes, and we have encouraged all of our employees to show their appreciation for service members who struggle with their transition to civilian life. With so many veterans on staff, we recognize the importance of helping those who served, and supporting this charity is just one more way we can give back. We are honored to be part of such a noble cause and look forward to continuing this tradition in the future.”

With Memorial Day quickly approaching, the charity is encouraging interested parties to honor the holiday by considering how they would like to support this worthy cause.  The 2016 grant application process is set to begin in July, but potential donors, as well as hopeful grant applicants, are already showing interest. Information on how to get involved can be found here.

Most grant applicants struggle with service-connected disabilities, unemployment, and delinquent debt, and have turned to ARMing Heroes to help get their lives back on track. These American heroes are all hoping for a grant to help fill the gap between income and expenses, for needs that are largely unmet by government programs or even by other military charities.  Stories of past grant recipients remind us all how rewarding this program can be.

The charity’s flagship No Debts for Vets Charity Fundraising Drive runs from September 11th through Veterans Day, November 11th every year, however tax-deductible donations are accepted at any time online at www.armingheroes.org and via mail to PO Box 353, Collingswood, NJ 08108, payable to ARMing Heroes. Pledges may be made to info@armingheroes.org.  Any amounts pledged or donated now will be applied to the 2016 drive.

About Credit Adjustments, Inc.

Credit Adjustments is a leading provider of collection solutions for higher education, healthcare, and consumer organizations nationally.   The company has four locations across the country. 

About ARMing Heroes

ARMing Heroes was founded and began operating in March, 2009.  The organization’s mission is to serve the needs of U.S. military veterans, including their spouse and children. ARMing Heroes fills a charitable niche by linking people identified with employment, credit, and financial counseling needs with the accounts receivable management industry, an industry uniquely poised to help in these areas.  Persons interested in volunteering their time and others interested in applying for benefits or pledging other forms of support are encouraged to contact the organization at www.armingheroes.org.

What Can I Do Right Now to Help?

  • Visit www.armingheroes.org and donate now.
  • Make ARMing Heroes your designated charity through the AmazonSmile program.
  • Like the ARMing Heroes page and post this article to your page on Facebook.
  • Tweet about this article on Twitter.
  • Join our group on LinkedIn, the ARMing Heroes Veterans Charity Supporter / Assistance Center.
  • Forward this article via email to your key contacts.
  • Print this article and fax it to your local congressional office and ask them to post our website on theirs as a resource for vets.

Purple Heart Vet Receives ARM Charity Grant with Help from Long-Time Donor CAI
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Accounts Receivable Management

Podcast: Do Consumers Need to Show “Concrete” Injury to Sue Debt Collectors?

The Supreme Court decision in Spokeo v. Robins was expected to provide clarity to debt industry defendants facing FDCPA and related consumer lawsuits where the Plaintiffs’ allege no actual harm. Unfortunately, the case did little to specify exactly what type of “concrete” harm a consumer must allege to pursue a claim, but did provide some excellent language that can be used to refute consumer lawsuits where no actual harm is or could be alleged.

In this episode of the Debt Collection Drill podcast, attorneys John Rossman and Mike Poncin focus on the Supreme Court ruling in Spokeo and how it may (or may not) help in defeating the seemingly never ending FDCPA and related lawsuits alleging violations of the law where no consumer is harmed.

Download it here: http://traffic.libsyn.com/thedrill/TDCD_ep57.mp3


Podcast: Do Consumers Need to Show “Concrete” Injury to Sue Debt Collectors?
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Accounts Receivable Management

How to Increase Productivity While Decreasing IT Costs

Does IT play an integral role in your collections operations? If not, your company’s productivity is likely to suffer.

Intentional or not, the various departments within your organization may fall back on operating within functional silos.  When that happens, redundancies occur that lead to weakened productivity. IT, in particular, must act as an integrated, company-wide solution.

IT departments must understand the full scope of how technology is used in the collections process. Once they have a better grasp of the collector’s technology needs, they often can provide a solution to improve processes and productivity.

Integrating IT and operations enables your company to strengthen the connections that lead to maximum productivity. Here’s how:

TRAINING

What happens on the collection floor doesn’t necessarily need to stay on the collection floor. Training opportunities across functions can provide IT resources with a more comprehensive understanding of the challenges faced daily by collections. That greater level of understanding can also help to encourage IT to critically assess common problems, and develop innovative solutions.

COLLABORATION

IT can provide the resources to allow functions to work together more effectively. Integrating collaborative resources for IT and Operational projects improves communication. When there’s more communication, outcomes typically improve.

OUTSIDE EXPERTISE

Augmenting  your IT staff, even temporarily, with experts who possess both receivables management IT and Operations experience can jump start the process and achieve dramatic results in a short period of time. One key to success is to focus top talent on process improvement and out of daily, urgent tasks. Augmenting your team with external experts can enable the appropriate level of focus while still maintaining daily operations.

TECH LOCK, a RevSpring company, can help integrate IT and Operations to improve processes, productivity and your bottom line. Many of TECH LOCK’s IT experts have highly successful track records in receivables management operations and technology. For more information about how TECH LOCK’s Managed IT Services can help your organization’s bottom line, please email us at learnmore@revspringinc.com.

Integrating IT with your collections operations leads to improved operations and profits. And in this competitive environment, no organization can afford not to take advantage of every possible improvement strategy.

How to Increase Productivity While Decreasing IT Costs
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Accounts Receivable Management

FTC Announces Suits Against Student Loan Debt Relief Scams

Yesterday, the FTC and the State of Florida announced lawsuits against two student loan debt relief schemes — Consumer Assistance Project and Student Aid Center. The FTC also announced a settlement in a case they wrote about earlier this year.

According to the FTC, Consumer Assistance Project and Student Aid Center promised to get people’s loans forgiven or significantly reduced. Consumer Assistance targeted people online and over the phone, claiming it would get relief through government programs or by disputing loans. Student Aid Center used radio ads, text blasts, and featured ads in search results to promote “Obama Loan Forgiveness.”

But people who paid the companies didn’t get their loans forgiven or reduced. At best, the companies got people’s loans put into deferment or forbearance, where loan payments are postponed but the interest owed on them can keep growing. Student Aid Center made some situations worse by telling people to stop contacting their lenders and pay the company instead. People often ended up paying thousands, but didn’t get the promised relief.

Student loan forgiveness programs are available in very limited circumstances. You can apply for debt relief yourself; you don’t need to pay a company. The FTC has new education materials to help borrowers:

  • Student Loan Debt Relief explains how to spot a debt relief scheme, and what people struggling with student loans can do themselves.
  • Maria and Rafael Learn the Signs of a Debt Relief Scam tells the story of a couple trying to repay debt they accumulated for their daughter’s college education. It’s the latest in a series of graphic novels to raise awareness about scams targeting Latino communities.
  • This list shows every company and individual ever banned from providing debt relief and mortgage assistance relief services by an FTC order.

FTC Announces Suits Against Student Loan Debt Relief Scams
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Eleventh Circuit Court of Appeals Determines that a “Debt Collector” filing a Bankruptcy Court Proof of Claim on a Time-Barred Account is an FDCPA Violation

In an opinion issued yesterday in two consolidated cases, the Eleventh Circuit Court of Appeals determined that “a particular subset of creditors—debt collectors”—may be liable under the Fair Debt Collection Practices Act (FDCPA) for bankruptcy Proof of Claim filings on debt they know to be time-barred. Both cases were appeals from decisions from the United States District Court for the Southern District of Alabama.

The two cases are Johnson v. Midland Funding LLC (D.C. Docket No. 1:14-cv-00322-WS-Cand, Court of Appeals Case No. 15-11240) and Brock v. Resurgent Capital Services, L.P. (D.C. Docket No. 1:14-cv-00324-WS-M, Court of Appeals Case No. 15-14116).  The Court of Appeals Opinion can be found here.

Factual Background

Aleida Johnson filed a Chapter 13 bankruptcy petition in March 2014. In May 2014, Midland Funding, LLC (“Midland”) filed a proof of claim in her case, seeking payment of $1,879.71. Midland is a buyer of unpaid debt. Midland’s claim against Ms. Johnson originated with Fingerhut Credit Advantage, and the date of the last transaction on her account was listed as May 2003. This was over ten years before Ms. Johnson filed for bankruptcy. The claim arose in Alabama, where the statute of limitations for a creditor to collect an overdue debt is six years.

Judy Brock also filed a Chapter 13 bankruptcy petition. Ms. Brock filed her petition in April 2014; in June 2014, Resurgent Capital Services, L.P. (“Resurgent”) filed a proof of claim seeking payment of $4,155.40. Resurgent is a “manager and servicer of domestic and international consumer debt portfolios for credit grantors and debt buyers.” Resurgent’s filing was an attempt to collect Ms. Brock’s debt on behalf of LVNV Funding, LLC, which is a purchaser of unpaid debt like Midland. Ms. Brock’s debt originated with Washington Mutual Bank, N.A., and the date of the last transaction on her account was January 2008. There had been no activity on her account for over six years before Ms. Brock filed for bankruptcy.

Ms. Johnson and Ms. Brock (together, “Plaintiffs”) sued their respective Creditors (Midland and Resurgent) under § 1692e of the FDCPA. That section of the FDCPA provides that “[a] debt collector may not use any false, deceptive, or misleading representation or means in connection with the collection of any debt.”

Both Plaintiffs alleged in their lawsuits that the claims on their face were barred by the relevant statute of limitations. They argued that the proofs of claim were thus “‘unfair,’ ‘unconscionable,’ ‘deceptive,’ and misleading” in violation of the FDCPA.

Midland moved to dismiss Ms. Johnson’s FDCPA suit, and the District Court granted the motion. The District Court read the Bankruptcy Code as “affirmatively authorizing a creditor to file a proof of claim—including one that is time-barred—if that creditor has a “right to payment” that has not been extinguished under applicable state law. The District Court identified tension between this provision of the Code and the FDCPA, which makes it unlawful to file a proof of claim known to be time-barred.” The court found this conflict to be irreconcilable and applied the doctrine of implied repeal to hold that a creditor’s right to file a time-barred claim under the Code precluded debtors from challenging that practice as a violation of the FDCPA in the Chapter 13 bankruptcy context.

In Ms. Brock’s later FDCPA suit, the District Court granted Resurgent’s motion for judgment on the pleadings based on the rationale and holding in Ms. Johnson’s case. The two cases were consolidated for this appeal.

In yesterday’s opinion the court returns to a similar case from July of 2014 that was also decided in the Eleventh Circuit (but different panel),  Crawford v. LVNV Funding, LLC . insideARM published an article about this case on July 14, 2014. That story can be found here. In that case the Crawford court held that the filing of a Proof of Claim on time-barred debt was an FDCPA violation.

However, in a footnote in the Crawford decision, the panel said it “decline[d] to weigh in on a topic the district court artfully dodged: Whether the Code ‘preempts’ the FDCPA when creditors misbehave in bankruptcy.”

This case now answers the question left open in Crawford. In short, the court determined that the Bankruptcy Code does not preclude an FDCPA claim in the context of a Chapter 13 bankruptcy when a debt collector files a proof of claim it knows to be time-barred. The court stated: “We recognize that the Code allows creditors to file proofs of claim that appear on their face to be barred by the statute of limitations. However, when a particular type of creditor—a designated “debt collector” under the FDCPA—files a knowingly time-barred proof of claim in a debtor’s Chapter 13 bankruptcy, that debt collector will be vulnerable to a claim under the FDCPA. Our examination of these statutes leads us to conclude that the Code and the FDCPA can be read together in a coherent way.”

insideARM Perspective

This court drew a distinction between a mere “Creditor” and a “Debt Collector”. The court recognized that the FDCPA does not reach all “creditors.” The court noted that the FDCPA applies only to “debt collectors,” who are defined as “any person who . . . regularly collects or attempts to collect, directly or indirectly, debts owed or due or asserted to be owed or due another.” The court also noted that “debt collectors” are “a narrow subset of the universe of creditors who might file proofs of claim in a Chapter 13 bankruptcy and not all “creditors” who file a proof of claim in a Chapter 13 bankruptcy case can face potential FDCPA liability as “debt collectors.”

Finally, the court noted: “However, when that creditor is also a “debt collector” as defined by the FDCPA, the creditor may be liable under the FDCPA for “misleading” or “unfair” practices when it files a proof of claim on a debt that it knows to be time-barred, and in doing so “creates the misleading impression to the debtor that the debt collector can legally enforce the debt.”

insideARM provides an FDCPA case law grid that highlights many significant FDCPA cases. The grid may be found here. The gird is updated on a monthly basis courtesy of Joann Needleman from the Clark Hill law firm.  A cursory review of the grid will show several cases relating to the filing of Proofs of Claims. The decisions are not consistent.

The lesson? Any “Debt Collector” filing of Proofs of Claims on accounts that may be outside the applicable Statute of Limitations is engaging in risky conduct.

 

Eleventh Circuit Court of Appeals Determines that a “Debt Collector” filing a Bankruptcy Court Proof of Claim on a Time-Barred Account is an FDCPA Violation
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Stoneleigh Recovery Associates’ Employee Voted Most Valuable Volunteer at 13th Annual Autism Speaks Chicago Walk

LOMBARD, Ill. – Stoneleigh Recovery Associates’ (SRA) employees volunteered at the 13th Annual Autism Speaks Chicago Walk May 14, 2016.  SRA employees helped coordinate, setup, and man the registration desk for the more than 20,000 participants that came to walk.  The three-mile walk around the Chicago lakefront started and ended at Soldier Field.  The walk, hosted by the Chicago Chapter of Autism Speaks, raised over $800,000 in funds to “support vital research and top-quality programs” for those struggling with autism.

SRA is proud to have been a part of this incredible event.  Jesse Sanchez, SRA’s Vice Present of Business Development, has been volunteering with Autism Speaks for the past five years.  This was Jesse’s forth year serving as the Logistics Chair for the Chicago Walk.  Jesse recruited many SRA employees to volunteer with him.  Autism Speaks Chicago Director, Mary Rios, said “Jesse Sanchez has been involved for many years and always brings his colleagues to lend a hand at the Walk.  When we see his team we know things will be done and executed the right way. We are lucky to have him as a team player, motivator, go-to person and all around good guy helping us.”

Jesse became involved with Autism Speaks when a family member had a child with autism.  Jesse explained, “I came to this incredible community as a family member seeking support and guidance to do the best for my grand-nephew who lives with the Autism Spectrum Disorder. In the process of becoming involved, I have met many incredible people, many of whom autism impacts. The Walk, more than any other event Autism Speaks hosts, is special to me. It is the one-day a year when families like mine can proudly step out without fear of judgement and misunderstanding.  I’m astounded to see that The Walk continues to grow bigger and better than before.”  This year Jesse had the honor of being voted most valuable volunteer on walk day!

Jesse Sanchez, VP Business Development at Stoneleigh Recovery Associates, center (in blue) with volunteers and walkers at the 13th Annual Autism Speaks Chicago Walk May 14, 2016

Jesse Sanchez, VP Business Development at Stoneleigh Recovery Associates, center (in blue) with volunteers and walkers at the 13th Annual Autism Speaks Chicago Walk May 14, 2016

“We are so proud of Jesse!!” stated Human Resources Manager Keanna Ringer, founder of SRA’s Charity Thursday program.  She continued, “by taking a stand for what matters and showing that he cares Jesse, and the other SRA volunteers, help SRA families and others living with autism each day. Giving back to the community is one of SRA’s goals. We will continue to support and dedicate our time for great causes.”  SRA is committed to fundraising, educating and spreading awareness to promote understanding about the differences that make each person unique.

Autism is a term for a group of complex disorders affecting brain development and manifesting in varying degrees by difficulty in social interaction, verbal and nonverbal communication and repetitive behaviors.  Founded in 2005, Autism Speaks is “the world’s leading autism science and advocacy organization dedicated to funding research into the causes, prevention, treatments and cure for autism.”  For more information about Autism Speaks, visit www.autismspeakswalk.org.

About Stoneleigh Recovery Associates, LLC

Stoneleigh Recovery Associates (SRA) is a nationally licensed, bonded, and fully insured boutique collection agency.  Headquartered in Lombard, Illinois, SRA has been in operation since 2007 and provides nationwide debt recovery services on behalf of our clients in multiple vertical market segments with diverse debt profiles, including healthcare, bankcard and finance, and automotive finance.  SRA’s modern recovery techniques and audited industry-best practices are enhanced by our state of the art call center. Together, with our strong work ethic and fully transparent process, SRA provides our clients maximum recovery.  SRA is a Certified Professional Receivables Management Company by DBA International and a member of the Association of Credit and Collection Professionals (ACA), DBA International (DBA) and the Healthcare Financial Management Association (HMFA). For more information, please visit www.stoneleighrecoveryassociates.com.

Stoneleigh Recovery Associates’ Employee Voted Most Valuable Volunteer at 13th Annual Autism Speaks Chicago Walk
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