Make Your Voice Heard in TransUnion’s Annual Survey of the Third-Party Collections Industry

CHICAGO, IL — TransUnion, a global information and insights company, is currently fielding its 2nd annual third-party collections industry survey. The collections industry has endured unprecedented challenges—insights gained from the survey will serve as a benchmark for how communications and technology are changing, the extent to which the fallout from the COVID-19 pandemic is reshaping the industry, and other key trends.

If you are a collections professional at a business process outsourcing company, debt buyer, collections agency, or law firm that collects debt, TransUnion wants to hear from you. Please note that your responses will be reported in aggregate; your name and company will not be disclosed to any party.

Click Here to Start the Survey.

Survey participants will receive benchmarking data in advance of a summary report, to be released later this Fall. Last year’s report is available for free download here.

About TransUnion (NYSE: TRU)

TransUnion is a global information and insights company that makes trust possible in the modern economy. We do this by providing a comprehensive picture of each person so they can be reliably and safely represented in the marketplace. As a result, businesses and consumers can transact with confidence and achieve great things. We call this Information for Good.®

A leading presence in more than 30 countries across five continents, TransUnion provides solutions that help create economic opportunity, great experiences and personal empowerment for hundreds of millions of people.

transunion.com/industry/collections