What’s Needed Now? Speed. A Conversation with Ray Peloso.

This video is part of the iA Think Differently series. Written by or recorded with members of the iA Innovation Council, the series showcases thought leadership in analytics, communications, payments, and compliance technology for the accounts receivable management industry.

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Today I’m talking with Ray Peloso, CEO of Katabat, a Wilmington, Delaware-based enterprise debt collection software platform. It can be a standalone solution, or it can complement existing systems and technologies by adding digital omnichannel capability. As a digital solutions provider, their phone has been ringing amidst the pandemic. When I asked about how he is thinking differently today, he said it’s all about speed. Those days of spending months or years developing or making your case? That strategy today will leave you behind.

[Editor’s note: If you are interested in topics like strategy, testing and scenario planning, you should not miss insideARM’s next conference, iA Strategy & Tech – a completely virtual event – July 21-23. It’s a masterclass in collections strategy.]

Transcript

The iA Innovation Council is a collaborative working group of product, tech, strategy, and operations thought leaders at the forefront of analytics, communications, payments, and compliance technology. Group members meet in person (and lately, virtually) several times each year to engage in substantive dialogue and whiteboard sessions with the creative thinkers behind the latest innovations for the industry, the regulators who audit and establish guardrails for new technology, and educators, entrepreneurs and innovators from outside the industry who inspire different thinking. 

2020 members include:

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