Jarrod Turner Joins Capital Collection Management as Collections Manager

SYRACUSE, N.Y. — Jarrod Turner was hired as a Collections Manager at Capital Collection Management (CCM), a third-party collections agency and debt buyer that empowers consumers and businesses to repay their debts in a professional, ethical, and empathetic manner. 

In his role, he supervises all levels of CCM employees, oversees company-wide training, manages collections software development, company policies and procedures, as well as all clients and collections within the company.

An ACA-certified collections specialist with nearly a decade of industry experience, Turner was previously with ConServe, an accounts receivable management company, where he served in management roles on consumer, commercial, and government contracts.

Turner has in-depth knowledge of industry compliance and ethics, including FDCPA, TCPA, UDAAP, and FCRA regulations. Turner earned a bachelor’s degree in Management from Keuka College and an associate’s degree in Business Administration from Finger Lakes Community College, and holds numerous certifications through Dale Carnegie.

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About Capital Collection Management

Capital Collection Management is a third-party collections agency and debt buyer that empowers consumers and businesses to repay their debts in a professional, ethical, and empathetic manner. CCM strictly adheres to compliance standards with federal and state laws, and is powered by state-of-the-art technology and data analytics that help ensure the best return on collections. Exceptional customer service is a cornerstone of CCM’s business, and its ACA-certified collectors protect its customers’ brands by collecting in a respectful manner to deliver the highest rate of return.