Taking Your Collections Performance to the Top

Intelligent communications and customer self-serve, according to FICO, help you scale the shifting economic, regulatory and social environment.

In today’s dynamic collections environment, traditional approaches are less and less effective. New techniques—like self-serve ways for customers to resolve delinquencies from their mobile phone—produce higher ROI for collections time, effort and expense.

This whitepaper covers five ways to increase your collections effectiveness:

• Contact customers in the way likely to succeed
• Connect before they’re late
• Resolve delinquencies in a flexible manner
• Take the guesswork out of collecting
• Keep getting better, faster

You can also join FICO for a related webinar, Collection and Recovery: Increasing Customer Loyalty and Reducing Reputation Risk, on Tuesday, December 16, 2014 2:00 PM – 3:15 PM EST. REGISTER.