Coast Promotes Lisa Reese to Senior Vice President of Compliance

GENESEO, N.Y. — Coast Professional, Inc. (Coast) is pleased to announce the promotion of Lisa Reese to Senior Vice President of Compliance. With more than 26 years of experience in collections and a wealth of knowledge from a number of departments including Compliance, Operations, and Auditing, Ms. Reese began her career at Coast in 2018 as the Senior Director of Compliance. She later earned a promotion to Vice President of Compliance. Throughout her tenure at Coast, she has provided leadership and support to teams of legal, quality assurance, training, and Compliance employees while maintaining a track record of protecting consumer rights. 

In her new role as Senior Vice President of Compliance, Ms. Reese will continue to oversee the Compliance department, ensuring its functioning as an objective body that evaluates compliance issues and concerns within the organization. In addition, Ms. Reese will work with General Counsel and outside legal counsel in the review and implementation of statutory and regulatory requirements to ensure compliance and assist Coast departments in the analysis of contractual requirements impacting Coast departmental operations. Ms. Reese will oversee all ongoing activities related to the development, implementation, maintenance of, and adherence to the organization’s compliance program addressing federal and state laws generally, privacy, data security, consumer protection, and receivables management. 

“Ms. Reese embodies an unparalleled source of enthusiasm and leadership within the Compliance Department,” says Michael Del Valle, Coast’s General Counsel and Chief Compliance Officer. “Her talent for inspiring excellence in her team members, coupled with her unwavering commitment to ensuring regulatory compliance, makes her an invaluable asset to our company. Her elevated responsibilities in this new role will undoubtedly bolster the efforts of our Executive Leadership team in crafting strategic initiatives and guiding company planning. Congratulations, Lisa, on this well-deserved achievement” 

Ms. Reese is certified as a Credit and Compliance Collection Officer® (CCCO) by ACA International and a 2021 Bronze Stevie Award honoree in the “Female Executive of the Year- Business Products – 11 to 2,500 Employees” category. She was instrumental in Coast‘s selection as a Training APEX Award winner  (previously Training 100, formerly Training 125) by Training Magazine for five consecutive years (2020-2024), a worldwide ranking of organizations that excel at training and human capital development. Ms. Reese’s team was also influential in Coast being named a 2023 Better Business Bureau Torch Award recipient.

About Coast Professional, Inc.

Coast Professional, Inc. is a contact center and accounts receivable management company dedicated to respectful and ethical communication with consumers. Coast provides essential collection and business process outsourcing services to hundreds of campuses, universities, federal, state, and county governments, municipalities, and courts. Coast is an eight-time honoree on the Inc. 5000 list for America’s Fastest-Growing Private Companies provided by Inc. Magazine and in 2021, was distinguished for the sixth time as one of the “Best Places to Work In Collections” by insideARM.com and Best Companies Group. More about Coast can be found at www.coastprofessional.com.